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You’ve probably heard it called LADIES gold UNZE by Shalimar shoes HIGH HEELS - Size 5 – after all, that’s what it’s known by in most of the business world.

Here at Access, we call it client success and we have an entire department dedicated to it.Anthropologie Boots Western Suede Leather Low Heel shoes Side Zip By Elysess, 38

Or you could call it member success. While not a buzz word, this would be just as relevant a term.

What am I talking about?

All these describe the idea that companies should strategize their business plan with the end user in mind. And little by little,New ladies Black 2.5 Block Heel round toe side buckle Sexy Knee Boot Size 7 it has taken over the business world mindset and become the preferred way to gain an audience’s loyalty – and all the benefits that come with it.

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When it comes to running a Mizuno men Wave Rider 18 shoes da Corsa, 4106549073 black green silver 12.5 or loyalty program, your mama had it all figured out.

In honor of mothers everywhere (including mine who's been a mom for 71 of her 90 years), I’d like to share some life lessons learned from the mother hen herself – and how they can be used as best practices in running a successful membership discount club or loyalty program. Bear Paw Emma Tall Suede Boots Lined Sheepskin Boots shoes 7 M Charcoal GREY

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The term “generation” refers to a group of people born around the same time that share similar experiences and other commonalities.

Over time, there have been various studies done to compare generations on an array of topics. And we are about to add a little comparison of our own to that list.ASICS Weldon X shoes Men's Training

Given what we do here at Access (loyalty, loyalty and more loyalty); we thought it’d be interesting to dip into our stats pages to see how the thoughts, habits and values around loyalty compare throughout generations.

Cole Haan Mens Basket Weave Penny Loafers Brown Leather 8.5 BBefore diving in, let’s start with a brief profile on each of the generations we’ll be comparing.

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Some businesses seem to have it made. They have a faithful following that only seems to grow year after year.

While it may seem effortless to big brands like Apple, Trader Joe’s, Starbucks and maybe even your competitor down the street, that’s just because you can’t see the thought and care that goes into their loyalty strategies.Nike Lunar Fingertrap TR Grey Anthracite Training shoes Men Size 12 898066

In fact, you can build your own wildly successful loyalty program by hitting the right notes for your organization and members. Nike Air Jordan Retro 11 Concord All Sizes Mens GS 1 2 3 4 5 6 7 8 9 10 12Hint: “right” could mean something very different for you than it does for other successful businesses.

There are a lot of reasons an association might want to build a new member benefits platform.Vince Camuto THALLY Low-Heel Western Ankle Boots FALLEN ROCK Some are attempting a formal loyalty strategy for the first time. Some may not be seeing the results they want and are beginning to rethink their solutions.

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We talk about customer loyalty a lot here on the Access blog. Not surprising, given that this is indeed a "loyalty blog."
 
When it comes to the topic of customer loyalty, however, we like to draw as much and as often as possible from what's happening in the real world. Using real data. In the pursuit of real results. Tory Burch Women shoes Purple Leather Ankle Strap Cap Toe High Heels Size 8.5 M
 
NIKE KOBE X 10 ELITE LOW FLYKNIT QS ID GRINCH GREEN SZ 13 RAREAnd while some principles around customer loyalty tend to remain the same, it's always the data that helps us distinguish between the truth and what is merely "conventional wisdom."
 
That's why every year we lend our loyalty community a helping hand by gathering every relevant bit of customer engagement and loyalty data we can find.Mens Patent Leather Lace Up British Casual Pointy Toe Carved shoes Hot Wedding S Since new data emerges all the time throughout the year, we update these statistics at least monthly, if not more often, so be sure to bookmark or subscribe to our email.
 
Note: the stats below and others from recent years can be found as always on our Ultimate Collection of Loyalty Statistics .CLARKS Women's Calla pink Pump Dark Grey Suede 085 W US As we've done in years past, we'll continue to provide a link back to the original source of the data for your convenience. And if you have relevant information you'd like us to include, don't hesitate to drop it in the comments.
 
Enjoy!